When Vodafone expanded its portfolio to include fixed line and data solutions, the focus was on employees understanding these new products and services as soon as possible.
Working with a specialist eLearning content developer, my role was to design a set of e-learning modules that would engage employees and provide an overview of each of the propositions. On completion of each module, employees underwent a short assessment that allowed Vodafone to anonymously track the broad understanding of their workforce.
The modules were designed to allow users to be able to dip in and out of the courses at their leisure. The simplified technical content put the audience at ease and ensured a comfortable and enjoyable learning experience.
The e-learning modules have been used as the benchmark for Vodafone's global e-learning.